Privacy policy

Viraasa Decor ("we", "us") respects your privacy. This policy explains what personal information we collect, why we collect it, and how it is protected. By using viraasadecor.com you agree to the practices described below.

Information we collect

• Account information — your name and email address when you create an account, including basic profile details from Google if you sign in with Google.
• Order information — the items you order, your shipping or pickup details, and your email address so we can confirm and deliver your order.
• Payment information — handled entirely by our payment processor (Stripe). We never see or store your full card details.
• Enquiries and returns — the messages, order numbers and return reasons you share with us by email, WhatsApp or our return form.

How we use your information

We use your information only to run our store: to process and fulfill orders, send order confirmations and status updates, handle returns, answer your questions, and prevent fraud. We do not sell or rent your personal information to anyone.

Who we share it with

We share only what is necessary with trusted service providers: our payment processor (Stripe) to take payments securely, and shipping carriers to deliver your order. These companies use your information solely to provide their services to us and to you.

Email communications

We email you about your orders and return requests. We do not send marketing emails without your consent, and you can ask us to stop at any time.

Cookies

Our site uses only the essential cookies and browser storage needed to keep you signed in and remember your shopping cart. We do not use advertising or tracking cookies.

Data retention and security

Order records are kept as long as needed for accounting, warranty and legal purposes. We protect your data with access controls, and only authorized team members can view order and customer details.

Your choices

You may request a copy of your personal information, ask us to correct it, or ask us to delete your account and contact details. Write to us at priyanka@viraasadecor.com and we will respond promptly.

Changes to this policy

If we update this policy we will post the new version on this page. The date below shows when it was last revised.

Contact us

Viraasa Decor · 30 Magenta Court, Hamilton, ON L9B 2T6, Canada · priyanka@viraasadecor.com

Last updated: September 18, 2026